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Can I change my delivery address for an already completed order?

We hope you understand that we are not able to change your delivery address for an already completed order. Since orders are processed immediately, we cannot guarantee a timely change of information. In case the entered delivery address cannot be found or the package cannot be delivered for any other reason, it will be returned to us. After the package has been returned and checked, the respective credit will be transferred via the chosen method of payment.

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