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Which address should I send the return package to?
The return shipping address is already printed on the returns label, which is included in every order package. In the event there is no returns label, you can send the returns parcel to the below address:
Returns address:
Asendia Germany GmbH
About You
Postfach 44 62
53244 Bonn
Germany
More details on how to return an order can be found here: >>How can I return my order?<<
In case of questions you can reach out to us via our contactform at aboutyou.com/h/contact and we will be happy to assist you.
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How do I ship a return order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
Your return is not shown on the order overview?
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Find more answers here
How do I ship a return order?
How long does it usually take for the reimbursement to take place?
Is a direct replacement of the returned item possible?
Your return is not shown on the order overview?
What happens to my returns after I send them back to you?
What can I do if my item has been damaged during the shipping process?
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