I have ordered something during an earlier campaign and now the exact item is further reduced in price. Can I somehow benefit from the current campaign reduction?

We will not be able to simply deduct the current campaign discount from your past purchase, but feel free to order the same items with the current campaign reduction. You can return your previous purchase or decline the parcel upon delivery in case it has not reached you yet.

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Do the Black Friday campaigns include all items in the shop?

According to the tracking link my delivery has been "electronically transmitted", but the status is not proceeding after this. When will my order be processed further?

Is my parcel delayed?

I have received a wrong size or colour. How can I receive the correct size/color now including the Black Friday reduction?

I have not received a return confirmation, how can I be sure my return has reached you?

I cannot see the campaign in my app. What can I do to benefit from the campaign?

Why is there no Cyber Weekend Sale in your Shop?

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Do the Black Friday campaigns include all items in the shop?